Payment Policy
This Billing Terms and Conditions document outlines the payment and billing practices for Ash & Harbor.
1. Accepted Payment Methods
At Ash & Harbor, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience.
We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express & Discover
- Shop Pay
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders - contact us for details)
All payments are processed in United States Dollars (USD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Ash & Harbor are in United States Dollars (USD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Ash & Harbor uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed.- If you experience any issues, please contact us first at hello@ashandharbor.com
6. Fraud Prevention
- Ash & Harbor reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Information
Website name: Ash & Harbor
Address: 1178 Broadway, Suite 508, New York, NY 10001, United States
Email: hello@ashandharbor.com
Phone number: +1 747 309 6510
Customer Service: Monday to Friday, 10:00 AM – 8:00 PM (EST)
Response Time: We typically respond within 24 hours.